Flow · HVAC & Heating/Cooling

Your tech is on the way

A complete HVAC & Heating/Cooling conversation — quotes, tune-ups, alerts.

A complete two-way RCS conversation

This flow shows the full thread a hvac & heating/cooling customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How RCS works for HVAC & Heating/Cooling

All flows

9:41

Summit Climate

Business · RCS

Today

Hey {{first_name}}! Summit Climate here with something just for you.

Your booking

Your tech is on the way

Hi {{first_name}}, your technician arrives {{window}} for your AC tune-up. Tap to confirm or add a filter.

ConfirmAdd filter

Confirm

Happy to help! I can also sort out tune-up scheduling or on-the-way alerts whenever you like.

Tune-up schedulingOn-the-way alerts

Tune-up scheduling

Done 🎉 I'm here whenever you need me.

RCS message