RCSTemplates
Flow · Furniture & Home Goods

Your sofa arrives {{date}}

A complete Furniture & Home Goods conversation — delivery windows, design, orders.

A complete two-way RCS conversation

This flow shows the full thread a furniture & home goods customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

All flows
9:41
Hearthstone Home
Business · RCS
Today
Hi {{first_name}} 👋 it's Hearthstone Home — here's a quick update for you.
Delivery
Your sofa arrives {{date}}

Hi {{first_name}}, your Maple sectional is scheduled for {{window}}. Tap to confirm or add white-glove setup.

ConfirmReschedule
Confirm
Happy to help! I can also sort out design inspiration or order updates whenever you like.
Design inspirationOrder updates
Design inspiration
All set ✅ Anything else I can take care of?
RCS message