RCSTemplates
Flow · Food Delivery

Your order is on the way

A complete Food Delivery conversation — order status, tracking, offers.

A complete two-way RCS conversation

This flow shows the full thread a food delivery customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

All flows
9:41
Swift Eats
Business · RCS
Today
Hi {{first_name}} 👋 it's Swift Eats — here's a quick update for you.
Out for delivery
Your order is on the way

{{first_name}}, your order is 8 minutes away 🛵 Track it live or add a tip for your courier.

TrackContact courier
Track
Happy to help! I can also sort out live tracking or reorder offers whenever you like.
Live trackingReorder offers
Live tracking
All set ✅ Anything else I can take care of?
RCS message